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The Clubhouse: See It. Fix It.
Control It.

The Clubhouse is included with every Club Technology managed service, giving you real-time visibility, faster access to support, and a clearer way to manage your technology day to day.

Book a Discovery Call
See What’s Included

The Clubhouse is Club Technology’s client-facing IT management portal.

It gives your business one secure place to see what’s happening across your technology, request support, approve changes, manage key services and understand the health of your IT environment.

It is not a basic helpdesk portal. It is the front door to your managed IT service.

Live IT Dashboard

See the current state of your IT environment at a glance, including open tickets, device health, patch compliance and your overall IT Experience Score. Leadership teams can also access a clear executive view without needing to dig through technical reports.

AI Support With Iris

Iris is The Clubhouse’s built-in AI support assistant. Users can describe a problem in plain English and Iris will guide them through a fix. For common issues, Iris can trigger automated remediation, such as clearing caches, flushing DNS, resolving print issues or helping with MFA setup.

Self-Service Catalogue

Raise requests for hardware, software, access changes, onboarding and offboarding directly through The Clubhouse. Smart forms ask the right questions upfront and route each request to the right team, reducing back and forth.

Microsoft 365 Management

For businesses using Microsoft 365, The Clubhouse gives visibility into users, licences, MFA status, Microsoft Secure Score, service health and upcoming changes from Microsoft’s Message Centre. Company admins can manage common user profile changes without raising a ticket every time.

Device Management

See every managed device in your business, including laptops, workstations and servers. Check what is online, what is healthy, and what needs attention. Privileged users can drill into individual devices to view patch status, installed software, alerts and security posture.

Patch Management

The Clubhouse gives clear visibility into OS and software patching across managed devices. Simple metrics show what is installed, pending, failed or delayed, with the ability to drill into outstanding or recently completed updates.

IT Experience Score

The Club Experience Score gives your business a simple 0-100 view of IT health, combining device performance, support responsiveness and user feedback. Built-in NPS surveys help show not just whether IT is working, but how it feels for the people using it.

Ticket Management

Every user can see their own tickets, including open, in progress, pending and resolved requests. They can reply, request updates and track progress without needing to call or chase. Company admins can view tickets across the wider organisation.

Approvals & Governance

The Clubhouse includes approval workflows for requests that need oversight, such as hardware above a cost threshold, software installs or sensitive access changes. Defined approvers, audit trails and role-based access help keep IT decisions controlled without slowing everything down.

Security & Compliance Visibility

View security posture across devices and Microsoft 365, including antivirus status, MFA coverage, patch compliance and Cyber Essentials tracking. Instead of asking for a report, the information is visible when you need it.

Self-Service Onboarding

Choose your support tier, select your users and get started without a lengthy sales process. Once connected, The Clubhouse gives your team immediate access to support, knowledge, requests and visibility across your IT environment.

Many MSPs leave you guessing. We don’t.

You are not just getting a support portal. You are getting a clearer, faster and more controlled way to manage IT across your business.

With The Clubhouse, you can:

  • See what has been raised, updated and resolved
  • Request support without chasing emails
  • Monitor devices and key services
  • Manage approvals and common requests
  • View useful reporting and service insight
  • Access the people and support behind your managed service
Join the Club
The Clubhouse Dashboard (1)
Managed Support - Get Help - Iris
Managed Support - Get Help - Iris - Issue
Managed Support - Request Something Here
Managed Support - Request Something - MFA Resets
Managed Support - IT Experience Dashboard

The Clubhouse Comes With Every Managed Service Package

Choose the right level of support, security and strategic input for your business.

Whichever package you choose, The Clubhouse gives you a clear view of your IT from day one.

Operate

Core IT operations delivered reliably and cost-effectively.

Empower productivity through reliable, resilient and well supported IT infrastructure and endpoints.

Join the Club

Protect

Move from a more reactive service to a secure, resilient, and compliant IT operation.

Enhance organisational resilience by proactively mitigating security threats and reducing risk exposure.

Join the Club

Grow

Leverage technology as a strategic growth and transformation enabler.

Align technology with business strategy and long-term growth.

Book a discovery call
Core Support Capabilities
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Break/Fix Support
Resolution of incidents caused by system faults, errors, or malfunctioning software.
 ✔ ✔ ✔
Service Requests
Handling and completion of standard user requests, including access and configuration changes.
 ✔ ✔ ✔
User Administration
Creating, modifying, and maintaining user accounts, permissions and access rights.
 ✔ ✔ ✔
Application Support
Troubleshooting errors, feature usage queries and configuration adjustments.
 ✔ ✔ ✔
End-User Guidance
Helping users understand system features, navigation and best practice usage.
 ✔ ✔ ✔
Email & Collaboration Support
Support for mailbox issues, Teams, Zoom and collaboration tools.
 ✔ ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Workstation Monitoring & Management
Continuous remote monitoring of end-user devices to identify performance, security, or stability issues, with remote management of settings and system health.
 - ✔ ✔
Application Deployment
Remote installation, updating, and removal of supported products across end-user devices.
 - ✔ ✔
3rd Party Application Patching
Automated scheduled deployment of updates to supported third-party applications.
 - ✔ ✔
CPU Monitoring
Continuously tracking device processor performance to identify overloads or performance issues.
 - ✔ ✔
Disk Storage Monitoring
Monitoring available storage and disk health to prevent capacity issues and potential failures.
 - ✔ ✔
Warranty Management
Tracking device warranty status and coordinating claims or repairs with the manufacturer, where third-party warranty support is available.
 - ✔ ✔
Device Health Monitoring
Observing key system indicators to maintain overall device performance, stability, and reliability.
 - ✔ ✔
SLA Monitoring
Monitoring, managing, and reporting on service performance against agreed service level agreements.
 - ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Infrastructure Scalability Review
A lightweight assessment of key infrastructure systems to identify scalability risks and provide recommendations.
 - - ✔
Technology Roadmap Session
An annual planning session to align technology priorities to business objectives and challenges for the year ahead.
 - - ✔
Club Technical Day Passes
Up to 4 technical consultancy day passes per contractual year for agile service and technical improvements.
 - - ✔
Procurement Discounts
5% discount on one-off product and product subscription purchases, supporting the business growth trajectory.
 - - ✔

All packages are priced on a per-user model, the only costs charged in addition to the per-user package price are for Microsoft Windows Server workloads, which require dedicated management, security, and maintenance is required. Click here for further details.

Windows Domain Controller

Core identity, authentication and directory services.

£70 per device / month

Windows Exchange Server

Email services requiring higher availability, monitoring and security management.

£90 per device / month

Windows Hyper-V or equivalent virtualisation host

Virtualisation infrastructure supporting multiple workloads and requiring enhanced performance oversight.

£125 per host device / month

Windows SQL Server

Mission-critical databases with elevated performance, backup and security requirements.

£125 per device / month

The Clubhouse is Your Secure IT Command Centre

“We built The Clubhouse because businesses should not have to chase updates, guess what is happening, or wait days for simple IT tasks. They should be able to see their environment, fix common issues quickly, and stay in control from one place.”

James Butler | Founder | Club Technology

Ready to See Your IT Clearly?

Become a Club Technology managed services client and get The Clubhouse included from day one.
Book a Discovery Call
Join Now

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Complete the form below to request a call with one our team.

Compare Plans

Choose the level of support, security, and strategic input that fits your business.

Core Support Capabilities
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Break/Fix Support
Resolution of incidents caused by system faults, errors, or malfunctioning software.
 ✔ ✔ ✔
Service Requests
Handling and completion of standard user requests, including access and configuration changes.
 ✔ ✔ ✔
User Administration
Creating, modifying, and maintaining user accounts, permissions and access rights.
 ✔ ✔ ✔
Application Support
Troubleshooting errors, feature usage queries and configuration adjustments.
 ✔ ✔ ✔
End-User Guidance
Helping users understand system features, navigation and best practice usage.
 ✔ ✔ ✔
Email & Collaboration Support
Support for mailbox issues, Teams, Zoom and collaboration tools.
 ✔ ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Workstation Monitoring & Management
Continuous remote monitoring of end-user devices to identify performance, security, or stability issues, with remote management of settings and system health.
 - ✔ ✔
Application Deployment
Remote installation, updating, and removal of supported products across end-user devices.
 - ✔ ✔
3rd Party Application Patching
Automated scheduled deployment of updates to supported third-party applications.
 - ✔ ✔
CPU Monitoring
Continuously tracking device processor performance to identify overloads or performance issues.
 - ✔ ✔
Disk Storage Monitoring
Monitoring available storage and disk health to prevent capacity issues and potential failures.
 - ✔ ✔
Warranty Management
Tracking device warranty status and coordinating claims or repairs with the manufacturer, where third-party warranty support is available.
 - ✔ ✔
Device Health Monitoring
Observing key system indicators to maintain overall device performance, stability, and reliability.
 - ✔ ✔
SLA Monitoring
Monitoring, managing, and reporting on service performance against agreed service level agreements.
 - ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Infrastructure Scalability Review
A lightweight assessment of key infrastructure systems to identify scalability risks and provide recommendations.
 - - ✔
Technology Roadmap Session
An annual planning session to align technology priorities to business objectives and challenges for the year ahead.
 - - ✔
Club Technical Day Passes
Up to 4 technical consultancy day passes per contractual year for agile service and technical improvements.
 - - ✔
Procurement Discounts
5% discount on one-off product and product subscription purchases, supporting the business growth trajectory.
 - - ✔

All packages are priced on a per-user model, the only costs charged in addition to the per-user package price are for Microsoft Windows Server workloads, which require dedicated management, security, and maintenance is required. Click here for further details.

Windows Domain Controller

Core identity, authentication and directory services.

£70 per device / month

Windows Exchange Server

Email services requiring higher availability, monitoring and security management.

£90 per device / month

Windows Hyper-V or equivalent virtualisation host

Virtualisation infrastructure supporting multiple workloads and requiring enhanced performance oversight.

£125 per host device / month

Windows SQL Server

Mission-critical databases with elevated performance, backup and security requirements.

£125 per device / month
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