IT Support That Helps You Operate, Protect and Grow

Club Technology was created for organisations that want more from their IT partner than reactive support.

We help businesses keep their technology running smoothly, strengthen their resilience, and make better decisions technology and modern work. That means combining responsive day-to-day support with the visibility, structure, and strategic guidance needed to keep improving over time.

Whether you are a growing business looking for dependable IT management, or an enterprise organisation that needs deeper technical expertise and technology leadership, our role is the same: to help you operate with confidence, protect what matters, and grow without unnecessary friction.

A Different Kind of IT Partner

Traditional IT support can feel slow, complicated, and disconnected from the business. Too many handovers. Too many basic portals that only show part of the picture. Too much time spent chasing updates, repeating information, or waiting for simple things to be actioned.

We built Club Technology to work differently.

Our model combines experienced technical support, structured service management, and a much more transparent client experience. Through The Clubhouse, our client-facing IT management portal, businesses can see what is happening across their technology, get help faster, and take control of the things they need day to day.

It is not just a service desk. It is a command centre for the modern business.

Direct Access to Real Expertise

We do not believe in hiding skilled engineers behind unnecessary layers of process.

Our clients benefit from direct access to experienced technical people who understand Microsoft 365, modern workplace environments, cloud infrastructure, cybersecurity, device management, and the operational realities of running IT in a busy organisation.

Our service is built on proven ITSM principles, clear processes, proper documentation, and accountable delivery. We simply remove the unnecessary friction that often gets in the way of good support.

The Clubhouse Experience

At the heart of our service is The Clubhouse.

The Clubhouse is Club Technology’s secure client portal, giving your team real-time visibility into your IT environment, AI-powered self-service support, and the tools to manage everyday technology needs without raising a ticket for everything.

Clients can log in and see their devices, open requests, patch status, Microsoft 365 users, licence assignments, security posture, service health, and overall IT Experience Score in one place.

That means leaders can see the bigger picture, IT leads can stay in control, and users can get help faster.

Visibility

Live dashboards show device health, patch compliance, open tickets, Microsoft 365 status, and security posture at a glance.

Iris, our AI-powered support assistant, helps users troubleshoot common issues in plain English and can trigger automated fixes for everyday problems such as printer issues, VPN connectivity, MFA setup, slow devices, DNS flushes, and cache clears.
Clients can raise requests for hardware, software, access changes, onboarding, and offboarding through a self-service catalogue. Admins can also manage Microsoft 365 user details, review licence status, check MFA gaps, and monitor service health.
The IT Experience Score gives clients a clear 0-100 measure of IT health, combining device performance, support responsiveness, and user feedback. It helps organisations understand how their IT is performing, where improvements are needed, and how the experience is changing over time.
Approvals, role-based access, audit trails, and request workflows help organisations stay in control of IT changes, spend, access, and security-sensitive activity.

Support That Grows With You

Every organisation is at a different stage.

Some need reliable operational support to keep systems running smoothly. Some need stronger protection around users, devices, identities, and data. Others need a partner who can help them plan, modernise, and scale.

Our services are designed around three core needs:

Operate

Keeping your users, devices, systems, and services supported day to day.

Protect

Strengthening security, resilience, compliance, and control across your environment.

Grow

Helping you make better technology decisions, improve maturity, and use IT as a platform for progress.

Practical, Transparent, and Human

We are serious about technology, but we do not believe IT support should feel mysterious or overcomplicated.

Our clients work with us because they want a partner who is responsive, technically capable, and honest about what needs to happen. We explain things clearly, focus on outcomes, and avoid adding complexity where it is not needed.

We are not here to sell technology for the sake of it.

We are here to help your organisation get the right support, the right safeguards, and the right foundations for whatever you want to achieve.

Join the Club

Club Technology gives organisations a smarter way to access premium IT support and strategic technology expertise.

Less bureaucracy. More visibility. Better conversations. Real engineers. Practical advice. A service experience designed for modern business.

Welcome to a better way to manage IT.

Welcome to the Club.

Partners

Book a Discovery Call

Complete the form below to request a call with one our team.

Compare Plans

Choose the level of support, security, and strategic input that fits your business.

Core Support Capabilities
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Break/Fix Support
Resolution of incidents caused by system faults, errors, or malfunctioning software.
Service Requests
Handling and completion of standard user requests, including access and configuration changes.
User Administration
Creating, modifying, and maintaining user accounts, permissions and access rights.
Application Support
Troubleshooting errors, feature usage queries and configuration adjustments.
End-User Guidance
Helping users understand system features, navigation and best practice usage.
Email & Collaboration Support
Support for mailbox issues, Teams, Zoom and collaboration tools.
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Workstation Monitoring & Management
Continuous remote monitoring of end-user devices to identify performance, security, or stability issues, with remote management of settings and system health.
-
Application Deployment
Remote installation, updating, and removal of supported products across end-user devices.
-
3rd Party Application Patching
Automated scheduled deployment of updates to supported third-party applications.
-
CPU Monitoring
Continuously tracking device processor performance to identify overloads or performance issues.
-
Disk Storage Monitoring
Monitoring available storage and disk health to prevent capacity issues and potential failures.
-
Warranty Management
Tracking device warranty status and coordinating claims or repairs with the manufacturer, where third-party warranty support is available.
-
Device Health Monitoring
Observing key system indicators to maintain overall device performance, stability, and reliability.
-
SLA Monitoring
Monitoring, managing, and reporting on service performance against agreed service level agreements.
-
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Infrastructure Scalability Review
A lightweight assessment of key infrastructure systems to identify scalability risks and provide recommendations.
- -
Technology Roadmap Session
An annual planning session to align technology priorities to business objectives and challenges for the year ahead.
- -
Club Technical Day Passes
Up to 4 technical consultancy day passes per contractual year for agile service and technical improvements.
- -
Procurement Discounts
5% discount on one-off product and product subscription purchases, supporting the business growth trajectory.
- -

All packages are priced on a per-user model, the only costs charged in addition to the per-user package price are for Microsoft Windows Server workloads, which require dedicated management, security, and maintenance is required. Click here for further details.

Windows Domain Controller

Core identity, authentication and directory services.

£70 per device / month

Windows Exchange Server

Email services requiring higher availability, monitoring and security management.

£90 per device / month

Windows Hyper-V or equivalent virtualisation host

Virtualisation infrastructure supporting multiple workloads and requiring enhanced performance oversight.

£125 per host device / month

Windows SQL Server

Mission-critical databases with elevated performance, backup and security requirements.

£125 per device / month