Skip the sales cycle and join the Club. Elite Microsoft 365 support, direct access to engineers, and a frictionless onboarding experience – designed for teams that move fast.
You don’t need a drawn-out onboarding process or layers of account management to get great IT support.
You need something that works. Straight away.
Club Technology gives you a clear starting point, built around where you are today and where you want to get to next. Three tiers designed to deliver the outcomes that matter most, with the flexibility to evolve as you grow.
Operate
Keep your team productive with reliable, responsive IT support.
Protect
Reduce risk with proactive monitoring, patching, and integrated security.
Grow
Turn IT into a strategic advantage with guidance, planning, and continuous improvement.
Everything you’d expect from a modern ITSM platform is here, including incident management, service requests, reporting, and full visibility of your support activity.
What makes it different is how much control it gives you.
No opaque ticket queues. No unnecessary delays. Just clear visibility, AI-assisted support through Iris, and direct access to engineers when you need expert help.
Set up is simple. We’ll refine and align everything with you once you’re in.
Securely connect your Microsoft 365 tenant so users can be synced automatically, giving you a faster, more accurate setup from day one.
Review your users, roles and key settings, then tailor the portal around how your business works.
Decide who should approve requests for hardware, software, access and other common service needs.
If you use Microsoft 365, connect your Azure AD Tenant to get live user, licence and security data.
If you use Microsoft 365, connect your Azure AD Tenant to get live user, licence and security data.
Get from sign-up to fully supported, without delays, handovers, or unnecessary process.
Start resolving issues immediately, give your team access to expert support, and bring structure, security, and visibility to your IT from day one.
No drawn-out onboarding. No layers. Just support that works, straight away.
Book a Discovery Call
Complete the form below to request a call with one our team.
Choose the level of support, security, and strategic input that fits your business.
| Capability |
Operate
£37.00
|
Protect
£54.00
|
Grow
£72.00
|
|---|---|---|---|
|
Break/Fix Support
Resolution of incidents caused by system faults, errors, or malfunctioning software.
|
✔ | ✔ | ✔ |
|
Service Requests
Handling and completion of standard user requests, including access and configuration changes.
|
✔ | ✔ | ✔ |
|
User Administration
Creating, modifying, and maintaining user accounts, permissions and access rights.
|
✔ | ✔ | ✔ |
|
Application Support
Troubleshooting errors, feature usage queries and configuration adjustments.
|
✔ | ✔ | ✔ |
|
End-User Guidance
Helping users understand system features, navigation and best practice usage.
|
✔ | ✔ | ✔ |
|
Email & Collaboration Support
Support for mailbox issues, Teams, Zoom and collaboration tools.
|
✔ | ✔ | ✔ |
| Capability |
Operate
£37.00
|
Protect
£54.00
|
Grow
£72.00
|
|---|---|---|---|
|
Workstation Monitoring & Management
Continuous remote monitoring of end-user devices to identify performance, security, or stability issues, with remote management of settings and system health.
|
- | ✔ | ✔ |
|
Application Deployment
Remote installation, updating, and removal of supported products across end-user devices.
|
- | ✔ | ✔ |
|
3rd Party Application Patching
Automated scheduled deployment of updates to supported third-party applications.
|
- | ✔ | ✔ |
|
CPU Monitoring
Continuously tracking device processor performance to identify overloads or performance issues.
|
- | ✔ | ✔ |
|
Disk Storage Monitoring
Monitoring available storage and disk health to prevent capacity issues and potential failures.
|
- | ✔ | ✔ |
|
Warranty Management
Tracking device warranty status and coordinating claims or repairs with the manufacturer, where third-party warranty support is available.
|
- | ✔ | ✔ |
|
Device Health Monitoring
Observing key system indicators to maintain overall device performance, stability, and reliability.
|
- | ✔ | ✔ |
|
SLA Monitoring
Monitoring, managing, and reporting on service performance against agreed service level agreements.
|
- | ✔ | ✔ |
| Capability |
Operate
£37.00
|
Protect
£54.00
|
Grow
£72.00
|
|---|---|---|---|
|
Infrastructure Scalability Review
A lightweight assessment of key infrastructure systems to identify scalability risks and provide recommendations.
|
- | - | ✔ |
|
Technology Roadmap Session
An annual planning session to align technology priorities to business objectives and challenges for the year ahead.
|
- | - | ✔ |
|
Club Technical Day Passes
Up to 4 technical consultancy day passes per contractual year for agile service and technical improvements.
|
- | - | ✔ |
|
Procurement Discounts
5% discount on one-off product and product subscription purchases, supporting the business growth trajectory.
|
- | - | ✔ |
All packages are priced on a per-user model, the only costs charged in addition to the per-user package price are for Microsoft Windows Server workloads, which require dedicated management, security, and maintenance is required. Click here for further details.
