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Cookie Policy

This Cookie Policy explains how Club Technology Ltd uses cookies and similar technologies on www.clubtechnology.co.uk.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal data.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember preferences, understand how visitors use the site, and support security.

Similar technologies may include pixels, tags, scripts, local storage and other tools that store information on, or access information from, your device.

Under UK rules, cookies and similar technologies are governed by the Privacy and Electronic Communications Regulations, known as PECR. PECR applies to cookies and similar technologies even where the information collected is anonymous.  

2. How we use cookies

We may use cookies and similar technologies to:

    • Make our website work properly

    • Keep the website secure

    • Remember your cookie preferences

    • Understand how visitors use our website

    • Improve website performance and content

    • Measure the effectiveness of campaigns

    • Support embedded content or third-party features, where used

3. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to function properly. They may be used for security, page navigation, load balancing, form submission, cookie preference management or other essential functionality.

These cookies cannot usually be switched off through our cookie preference tool because the website depends on them.

Analytics cookies

Analytics cookies help us understand how visitors use our website. For example, they may show which pages are visited most often, how users move around the site, and whether visitors encounter errors.

We use this information to improve the website and make it more useful.

Analytics provider: Google Analytics

Where required, analytics cookies will only be set after you have given consent.

Marketing and tracking cookies

Marketing cookies may be used to understand the effectiveness of campaigns, support remarketing, or measure interactions with advertising platforms.

Marketing tools used: LinkedIn Insight Tag, Meta Pixel, Google Ads

These cookies will only be used where enabled on the website and where legally permitted. Where required, they will only be set after you have given consent.

Functionality cookies

Functionality cookies may be used to remember choices you make, such as display preferences, form settings or other website preferences.

Embedded content and third-party cookies

Some pages may include embedded content from third-party platforms, such as videos, maps, scheduling tools or forms.

These third parties may set their own cookies when you interact with embedded content.

Embedded tools used: YouTube, Vimeo, Calendly, Google Maps

4. Cookie consent

When you first visit our website, we may ask you to accept, reject or manage non-essential cookies.

Strictly necessary cookies may be set without your consent because they are required for the website to work.

Non-essential cookies, such as analytics or marketing cookies, will only be used where we have a lawful basis to do so and where consent is required. The ICO confirms that visitors must be told cookies are being used and what they do, and that non-essential cookies require agreement.  

5. Managing your cookie preferences

You can manage your cookie preferences by using the cookie banner or preference centre on our website.

You can also control cookies through your browser settings. Most browsers allow you to:

    • See what cookies are stored

    • Delete cookies

    • Block cookies

    • Block third-party cookies

    • Set preferences for specific websites

Blocking some cookies may affect how the website works.

6. Cookies we use

The exact cookies used on this website will depend on the tools configured by the web team.

Cookie name Provider Purpose Type Duration
No live cookies        
         
         
         
         

7. Third-party cookies

Some cookies may be set by third-party providers whose services are used on our website.

These third parties are responsible for their own cookie and privacy practices. We recommend reviewing their privacy and cookie information where relevant.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies, tools or technologies used on our website.

The latest version will always be published on this page.

9. Contact us

For questions about this Cookie Policy or how we use cookies, please contact:

Club Technology Ltd – Data Protection
71-75 Shelton Street
Covent Garden
London
WC2H 9JQEmail: privacy@clubtechnology.co.uk
Website: www.clubtechnology.co.uk

Compare Plans

Choose the level of support, security, and strategic input that fits your business.

Core Support Capabilities
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Break/Fix Support
Resolution of incidents caused by system faults, errors, or malfunctioning software.
 ✔ ✔ ✔
Service Requests
Handling and completion of standard user requests, including access and configuration changes.
 ✔ ✔ ✔
User Administration
Creating, modifying, and maintaining user accounts, permissions and access rights.
 ✔ ✔ ✔
Application Support
Troubleshooting errors, feature usage queries and configuration adjustments.
 ✔ ✔ ✔
End-User Guidance
Helping users understand system features, navigation and best practice usage.
 ✔ ✔ ✔
Email & Collaboration Support
Support for mailbox issues, Teams, Zoom and collaboration tools.
 ✔ ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Workstation Monitoring & Management
Continuous remote monitoring of end-user devices to identify performance, security, or stability issues, with remote management of settings and system health.
 - ✔ ✔
Application Deployment
Remote installation, updating, and removal of supported products across end-user devices.
 - ✔ ✔
3rd Party Application Patching
Automated scheduled deployment of updates to supported third-party applications.
 - ✔ ✔
CPU Monitoring
Continuously tracking device processor performance to identify overloads or performance issues.
 - ✔ ✔
Disk Storage Monitoring
Monitoring available storage and disk health to prevent capacity issues and potential failures.
 - ✔ ✔
Warranty Management
Tracking device warranty status and coordinating claims or repairs with the manufacturer, where third-party warranty support is available.
 - ✔ ✔
Device Health Monitoring
Observing key system indicators to maintain overall device performance, stability, and reliability.
 - ✔ ✔
SLA Monitoring
Monitoring, managing, and reporting on service performance against agreed service level agreements.
 - ✔ ✔
Capability
Operate
£37.00
per user / month
Protect
£54.00
per user / month
Grow
£72.00
per user / month
Infrastructure Scalability Review
A lightweight assessment of key infrastructure systems to identify scalability risks and provide recommendations.
 - - ✔
Technology Roadmap Session
An annual planning session to align technology priorities to business objectives and challenges for the year ahead.
 - - ✔
Club Technical Day Passes
Up to 4 technical consultancy day passes per contractual year for agile service and technical improvements.
 - - ✔
Procurement Discounts
5% discount on one-off product and product subscription purchases, supporting the business growth trajectory.
 - - ✔

All packages are priced on a per-user model, the only costs charged in addition to the per-user package price are for Microsoft Windows Server workloads, which require dedicated management, security, and maintenance is required. Click here for further details.

Windows Domain Controller

Core identity, authentication and directory services.

£70 per device / month

Windows Exchange Server

Email services requiring higher availability, monitoring and security management.

£90 per device / month

Windows Hyper-V or equivalent virtualisation host

Virtualisation infrastructure supporting multiple workloads and requiring enhanced performance oversight.

£125 per host device / month

Windows SQL Server

Mission-critical databases with elevated performance, backup and security requirements.

£125 per device / month
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